We will make every effort to send out the items within the estimated timeframe and the estimated delivery timeframe is as follows:

ZoneAreaServiceEstimated Delivery Time Frame
LocalWest MalaysiaExpress5-7 working days
 Sabah & SarawakExpress5-14 working days
InternationalSingaporeExpress7-14 working days

International delivery may subject to local custom inspections which may incur delays. We shall not be responsible for any loss or damage whatsoever due to the delay caused by local custom inspection.

There might be delay in delivery due to unforeseen circumstances beyond our control. We will not be responsible for any loss or damage, whether direct, indirect, consequential or otherwise, due to delays arises out of any event or circumstance beyond our reasonable control.

Your items will be under the responsibility of the courier service provider once we hand your items to them. We shall not be liable for lost parcel in post thereafter. Any compensation claim should be made directly with the said courier service provider and we shall assist you in the compensation claim.